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Privacy Policy
1. Introduction
Sathai Corporation, LLP whose registered office is at
4-104 Grainger Street, Newcastle upon Tyne, Tyne and Wear, NE1 5JQ, United Kingdom
("us" "we" "our") is committed to preserving
the privacy of all visitors to
www.ZendSMS.com (each referred to as the "Website"). This privacy
policy describes how we use and protect the information that you provide
to us.
By registering or placing an order on the Website, you consent to the
collection, use and transfer of your information under the terms of this
policy.
2. Information that we collect from you
When you visit, register or order products or services on the Website
you may be asked to provide certain information about yourself including
your name, contact details, credit or debit card information, your
mobile telephone number and network details. We may also collect
information about your usage of our Website as well as information about
you from e-mails or letters you send to us or during telephone
conversations between us.
3. Use of your information
Your information will enable us to provide you with access to all
parts of our Website and to supply the goods or services you have
requested. It will also enable us to bill you and to contact you where
necessary concerning your orders and your ongoing account with us. We
will also use and analyse the information we collect so that we can
administer, support, improve and develop our business.
In particular, we may use your information to
contact you for your views on our services and to
notify you occasionally about important changes or
developments to the Website or our services.
Further, where you have consented, we might also use
your information to let you know about other
products and services which we offer which may be of
interest to you, including available product and
service upgrades and special offers and we may
contact you by post, telephone or fax, as well as by
e-mail. If you change your mind about being
contacted in the future, please let us know.
4. Disclosure of your information
The information you provide to us will be
held on our computers in the United Kingdom and may be
accessed by or given to third parties some of
whom are located outside the Kingdom of Thailand
Area who act for us for the purposes set out in
this policy or for other purposes approved by
you. Those parties process information, fulfil
and deliver orders, process credit card payments
and provide support services on our behalf. For
example, your mobile telephone number and the
contents of your SMS message will be given to
mobile network operators for the purposes of
providing you the goods and services you have
requested. We will disclose your name, address
and credit card details to PayPal (Europe) S.à r.l. for the
purposes of processing your credit or debit card
payment and to credit reference agencies for the
purpose of setting up your account with us. We
may also pass aggregate information on the usage
of the Website to third parties but this will
not include information that can be used to
identify you.
We appreciate that unsolicited
commercial mail is a nuisance. We therefore
never disclose your details to any third party
for marketing purposes.
Finally, if our business enters into a joint venture with or is sold
to or merged with another business entity, your information may be
disclosed to our new business partners or owners.
Countries outside the United Kingdom Area do not always have
strong data protection laws. However, we will always take steps to
ensure that your information is used by third parties in accordance with
this policy.
Unless required to do so by law, we will not otherwise share, sell or
distribute any of the information you provide to us without your
consent.
5. Cookies
Cookies are small amounts of information which we store on your computer.
Unless you have indicated your objection when disclosing your details to us,
our system will issue cookies to your computer when you log on to the
Website. Cookies make it easier for you to log on to and use the Website
during future visits. They also allow us to monitor Website traffic and to
personalise the content of the Website for you. You may set up your computer
to reject cookies by although, in that case, you may not be able to use
certain features on our Website.
6. Security and data protection
We employ security measures to protect your
information from access by unauthorised persons and
against unlawful processing, accidental loss,
destruction and damage. In particular, your
information will be stored on a dedicated server
architecture within a secure data facility and we
use internet standard encryption technology known as
256 bit SSL (secure sockets layer) to encrypt
communications between us and our customers. We will
retain your information for a reasonable period or
as long as the law requires.
7. Accessing and updating
You are entitled to see the information held
about you and you may ask us to make any necessary
changes to ensure that it is accurate and kept up to
date. If you wish to do this, please contact us. We
are entitled by law to charge a fee of
€15 to meet
our costs in providing you with details of the
information we hold about you.
8. Securing customer information
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and the information we may send to our agents.
- We have gone to great lengths to ensure your information is securely obtained and held in compliance with the Card Holder Information Security Program. For example, we encrypt your credit card number before it is stored in our database. This ensures that no one may access your credit card from our system.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
9. Changes to our privacy policy
Any changes to our privacy policy in the future
will be posted to the Website and, where
appropriate, through e-mail notification.
10. Contact
All comments, queries and requests relating to our
use of your information are welcomed and should be
addressed to :
The Data Controller
Sathai Corporation, LLP
4-104 Grainger Street
Newcastle upon Tyne
Tyne and Wear
NE1 5JQ
United Kingdom
support@zendsms.com
We are registered with the Information Commissioner
under the Electronic Transaction Act 2008. Our Data Protection
registration can be viewed online.
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